Sugar CRM is a leading software firm located at Cupertino, California that manufactures the popular web application used for customer management activities. This CRM software is available as commercial open source application and open source application.
It was in the year of 2014 that the firm announced they would not release advanced open source versions of its community edition. The functionality of Sugar CRM is far better when compared to other CRM software available in the market. The technical features of the software are inclusive of customer support, social CRM, marketing campaigns and sales-force automation. The company also operates numerous websites and sells mainly three editions of the software and they are Sugar Professional, Sugar Enterprise and Sugar Ultimate. You can see that each of these software editions is derived from the similar code tree.
It is imperative to have effective customer management techniques to maintain optimal customer retention. One of the major advantages of using the CRM software is that you will be able to enhance sales force automation in an efficient manner. Adding to that, you will also be able to track and monitor marketing campaigns over numerous management networks. The ultimate aim of using the software is to store important customer information in the data storage bases. You can data mine this information in an effective manner and improve customer relations.
Are you the owner of a business concern? Then it is highly recommended that you install Sugar CRM. With the below mentioned steps you can successfully install the software.
- Switch on your computer and make sure that you are logging on as the administrator.
- Shut down all the programs and insert the CRM software installation CD and you can see the installation wizard on your screen.
- Enter the installation code and click Next once you have correctly entered the key input.
- Read the end user agreement and click on Next
- Check all the program applications that you prefer to install. This will be inclusive of the option for mobile phone monitoring and the plug-ins that are used with Microsoft Office.
- Click on Next to locate the installation name and location of the software.
- Click on Install for completing the installation process.
Restart your computer and make sure that the settings that you have made to your computer are applied and the CRM software is now working in the perfect way.